Client Services Overview
Optimization through Continuous Learning and Execution
Maxymiser client services enable marketers to get started immediately and accelerate business results with greater insight and higher engagement, conversion rates, revenue, and customer loyalty. Our client services team consists of expert resources with years of experience and established best practices to optimize customer experiences.
Through our proven Advantage methodology we empower the business to capitalize on opportunities, ensuring that campaigns align with business goals. Our maturity model enables each individual client to leverage their Maxymiser investment and follow a proven path to fully optimize customer experiences.
Maxymiser’s array of services can be used as you need, from full service where a marketer works with a comprehensive services team, through to self-service where the client is trained on all aspects of the Maxymiser solution, or a combination of the two.
- Full Service – Everything a marketer needs. The Full Service package removes any obstacles to successfully testing, personalizing, and optimizing customer experiences by defining roadmaps, designing creatives, implementing and testing campaigns, monitoring live campaigns and analyzing results.
- Technical Service – Removing all technical hurdles . The Technical Service package includes all campaign implementation services including campaign production management, QA, latency testing, and web development to successfully deploy any of your tests and personalization campaigns on any web environment.
- Self-service – Enabling you to fully optimize customer experiences . Self-service provides hands on assistance with your first test or personalization campaign, and ongoing assistance with questions and support for the Maxymiser platform.
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Resources
See our white papers
Maxymiser’s multivariate testing enabled to drive a 44% increase in completed quotes from website.