PKR Partners with Maxymiser to Take the Gamble out of its Website
Next generation online poker operator adopts conversion management solutions from Maxymiser to help improve customer acquisition through compelling online content.
PKR, the next generation online poker operator, today announces that it has signed a contract with conversion management expert Maxymiser to improve its online user experience in a bid to drive up customer acquisition.
Utilising Maxymiser’s technology and consultancy services, PKR will be able to trial different layouts, sequences and content across its website in order to determine which content has the most positive effect in improving conversion performance. The initial testing is focused on the homepage, where PKR believes it will see the most dramatic results, and is focused on engaging new users to click through to the download stage.
As Simon Prodger, Marketing Director at PKR explains, “At PKR, we are continually looking to enhance our online presence in order to provide our customers with the best possible experience whilst also driving customer acquisition. When we re-launched the PKR website in June last year, we were keen to understand why customers who were visiting the site did not always go on to register. By utilising Maxymiser’s conversion management solutions we will now be able to see a direct correlation between website content and performance and this will help us to increase customer acquisition, which will have a significant impact on our bottom line.”
Prodger continues, “The combination of Maxymiser’s conversion management technology, consultancy services and account management made them the clear choice when we were looking for a partner. Through their managed service offering we are now able to test thousands of different variations in a live environment and analyse the results in real time, which we couldn’t have contemplated if we had taken this on in-house. Whilst other providers offer elements of what Maxymiser are providing us with, none were able to deliver to the same high level without us re-building the site to facilitate the testing.”
Maxymiser’s Multivariate testing (MVT) solution has been selected as the most effective means of scientifically measuring the impact of PKR’s homepage content and layout on visitors’ response. Multiple page layouts have been designed and approved by PKR ready to be tested with live visitors, and PKR is looking forward to seeing the impact of these changes on the number of visitors registering on PKR.com.
Mark Simpson, Founder and Managing Director at Maxymiser says, “Consumers are fickle when it comes to online. They are easily bored by companies using dull site layouts, and their attention is diverted elsewhere as competitor sites improve, or their expectations and needs change, all of which can result in lost business for organisations that fail to monitor customer engagement with their site. This is where a partnership with a Conversion Management specialist really pays dividends – keeping your site fresh and engaging without the need to divert resources. It is great to see companies like PKR embracing Conversion Management solutions and we look forward to helping them drive their business forward over the coming months.”
Following the initial tests, PKR is looking to extend its testing to understand the differences and similarities between each of its key territories to further improve the user experience it provides. As Prodger concludes, “The scope of testing that Maxymiser enables us to undertake will keep us busy online for a long while, and provides us with a unique opportunity to make our site an engaging experience for all our customers. Our recent re-launch was all about making our site more personable and with Maxymiser on board we are now looking forward to taking this to the next level.”
Maxymiser is the leading global provider of Conversion Management solutions including content optimization and website personalization. With offices in New York, London, Edinburgh and Dusseldorf and a global network of partners, its solutions help brands like ASDA, Santander, and Virgin to analyze, optimize and deliver better performing content across digital channels. By working with Maxymiser, marketers make smarter decisions and deliver more engaging customer experiences. Maxymiser is a rapidly expanding, independent company headquartered Edinburgh and backed by leading venture capital investors.